Exagon Managing Director Joachim Fremmer

Tool by Exagon consulting can be used also to build of an internal control system and compliance operations Kerpen, August 25, 2008 – the Exagon consulting with PATRONAGE has developed a tool to optimize IT processes systematic and based on reference models. It includes the conceptual foundations for the strength / weakness analyses as well as best practice and perfect realization methods. This software scorecard approach can be used widely, including establishing an internal control system (ICS), the conceptualisation of the compliance procedures or to prepare for certification. The content core of PATRONAGE consists of reference models for the IT processes. Based on this model designs, targets for the Organization are defined as well as lived processes along with their checks in the companies analyzed and tested.

The results shed light on the possible deficits then and at the same time specifically pointing out the improvement measures. In addition, users who have PATRONAGE receive a management tool, This parallel can insert for different optimization or certification processes, because all relevant reference models can be modularly combined. Some of the reference models are already connected, for example, ISO/IEC 20000 with ITIL service support and service delivery. Significant time and cost savings resulting from the resource-saving combination of different reference models based on the module principle. The companies or institutions decide when the use of PATRONAGE, even which based on the optimization of the processes should be.

This can be both standard reference models and proprietary reference models, or a combination of standard and individual reference models. While standard reference models of best practice models and standards such as ITIL or ISO/IEC 20000 – are derived the company-specific models are based on internal best practices. PATRONAGE takes into account both categories and enables organizations this flexibility in targeting reference models. Faster Process optimization through the tool-based approach is PATRONAGE a very efficient process optimization with the following benefits achieved with: simpler design and analysis in the organizational projects to accurate up to 30 percent faster process design calculation of the required improvement measures scorecard approach efficient control of optimization processes accelerated improvement cycles high transparency through comparability of analysis results, shortening the project durations through integration of reference models such as ITIL and ISO/IEC 20000 shortened lead times for certifications continuous monitoring of compliance. With PATRONAGE, the users receive the ability independently and continuously making improvement cycles in their organization", explains the Exagon Managing Director Joachim Fremmer. This tool includes support for the analysis of best practice to the concrete implementation methods everything for an efficient and targeted optimization is required", so Fremmer next. About Exagon: The Exagon consulting & solutions GmbH has been established since 1994 as an independent IT consulting firm on the market. The business focus is on holistic support of its customers in establishing a professional IT service management, with regard to the strategic, organisational and also operational aspects. This includes Exagon performance portfolio both consulting services such as extensive training.

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